WELCOME TO VISENTA INSURANCE

+46 (8) 12111694
office@visenta-insurance.com
visenta@legalmail.it
+46 (8) 12111694
office@visenta-insurance.com

Success is a journey, not a destination.

CODE OF CONDUCT

LEGAL INFORMATION. RELEVANTINFORMATION FOR THE CLIENT.

LEGISLATION AND AUTHORISATIONS

AUTHORISED BY THE ASF
(PORTUGUESE INSURANCE AND PENSION FUNDS SUPERVISORY AUTHORITY) CODE: 1196

AUTHORISED BY THE DGS

(Spanish General Directorate of insurance ) CODE: L1126

CLAIM MANAGEMENT AND CLIENT SUPPLIER

VISENTA INSURANCE strives to meet the expectations of its clients and always offer the best services. For this purpose, our Complaints Management Department and, secondly, the Department of Client Suppliers are at your disposal.

PRESENTATION OF CLAIMS

Claims of policyholders, insured parties, authorized persons and injured third parties should be sent to the following contacts:

INFORMATION ON ALTERNATIVE DISPUTE RESOLUTION

In accordance with the provisions of Law no. 144/2015, of 08 September, ABARCA informs you that there is the possibility of resorting to Alternative Means of Dispute Resolution (ADR) to resolve disputes arising from insurance contracts, in a less costly and tendentially faster way, and interested parties should consider the possibility of going to the Insurance Information, Mediation, Ombudsman and Arbitration Centre (CIMPAS), being able to do so by contacting:

CLIENT SUPPLIER

The Client Supplier assumes a role as a second alternative for analysis and assessment of claims in the event that the claimant disagrees with the response provided by the Claim Management Department .