AUTHORISED BY THE ASF
(Spanish General Directorate of insurance ) CODE: L1126
VISENTA INSURANCE strives to meet the expectations of its clients and always offer the best services. For this purpose, our Complaints Management Department and, secondly, the Department of Client Suppliers are at your disposal.
Claims of policyholders, insured parties, authorized persons and injured third parties should be sent to the following contacts:
In accordance with the provisions of Law no. 144/2015, of 08 September, ABARCA informs you that there is the possibility of resorting to Alternative Means of Dispute Resolution (ADR) to resolve disputes arising from insurance contracts, in a less costly and tendentially faster way, and interested parties should consider the possibility of going to the Insurance Information, Mediation, Ombudsman and Arbitration Centre (CIMPAS), being able to do so by contacting:
The Client Supplier assumes a role as a second alternative for analysis and assessment of claims in the event that the claimant disagrees with the response provided by the Claim Management Department .
complaints@visenta-insurance.com
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Important Notice:
Only bonds issued by Visenta Insurance that include a QR code are valid. These bonds can be verified at https://visenta-insurance.com/bond-verification/ . Any bond bearing our company name without a QR code is not authentic and will not be recognized as valid. If you are in possession of such a bond, please contact us immediately at complaints@visenta-insurance.com
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